MVA Fund at
a glance
The Motor
Vehicle Accident Fund of Namibia is statutorily mandated to design, promote and
implement crash and injury prevention measures. It provides assistance and
benefits to all people injured and the dependants of those killed in motor vehicle
crashes in accordance with the MVA Fund Act No.10 of 2007.
The Fund
operates on a hybrid based system where all people injured in motor vehicle
crashes, regardless of who caused the crash, receive fair and reasonable
benefits (subject to some limitations and exclusions) - where payments are done
in accordance with administrative law principles.
Historically,
the Fund was established in 1991, in terms of Act 30 of 1990, shortly after
independence, to compensate people injured in motor vehicle crashes or the
dependants of people killed in such crashes. It was then a “fault- based”
system where compensation was paid as a result of negligence or any other
unlawful act on the part of the driver.
Source of
Income
Namibia,
Botswana, Swaziland and Lesotho inherited what is called the Fuel levy, third
party compensatory system of South Africa where it has been in operation since
1942. The fuel levy system was introduced as a compulsory third
party insurance payable by every driver/owner of motor vehicle when purchasing
fuel, and that subsequent legislation was created for the benefit of persons
injured and/or killed in motor vehicle crashes.
Strategic
direction
The MVA
Fund Strategy 2014-2019 is built on the achievements of the previous Strategy
which effectively concluded on 31 March 2013. The MVA Fund strategy plan
2014-2019 defines the priorities to meet the needs of its customers, with
relevant value propositions/services. Over the next five years, MVA Fund will
determine the most appropriate customer relationships and channels through
which services can be provided to the customer, as well as the key resources,
activities and partners (stakeholders) required to support delivery.
The MVA
Fund has identified 4 key Strategic Focus Areas (SFA’s) for the 2014-2019
business strategy, on which to peg its annual business plans:
Strategic
Focus Area 1: Service Performance
MVAF will
shift from an organisation that is ‘claim focused’ to a more customer-centric
approach so that customer satisfaction levels are maintained or improved over
the next five years. Productive relationships will be developed with key
partners through stakeholder segmentation and the implementation of differentiated
relationship development activities that respond to stakeholder influence and
engagement.
Strategic
Focus Area: 2 Human Resource Development
Staff
satisfaction will continue to be supported through employee engagement
programmes and leveraging the constructive relationship that has been
developed with the Union.
Strategic
Focus Area 3: Effective Internal Processes
MVAF’s
purpose to ensure that it has effective processes for supporting its customers
to use roads safely and return to independence if they are affected by car
crashes.
Strategic
Focus Area: 4 Financial Performance
Financial
stability will be achieved by developing supplementary income streams, and
controlling demand and healthcare expenditure.
VISION
Supporting your journey to independence
Mission
To empower our customers through tailored injury prevention
programs and support for their return to meaningful life
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